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Secure usage of the application To protect your identity, make sure that you do not provide information that will directly or indirectly disclose your identity when filling out the forms and when attaching documents. Check whether your internet connection is safe and the browser you are using, displays a padlock icon. To submit your report use a private device only that is not connected to the organization's network. Furthermore, you should only access your inbox in the application on a private device and in a secure private network environment. Trusty AG does not record the IP address from which you are accessing this website and uses only temporary session cookies for security purposes. State-of-the-art encryption is used to protect your communication and information provided via this web portal. Your inbox Please note that you will be kept informed of the status of your report or question, including the acknowledgment of their receipt, and provided feedback through your inbox. You will be able to log in by using the username and password that will be generated and displayed at the end of this process. Please note them down as we are not able to restore them or change them. When reporting on an anonymous basis we recommend that you regularly check your inbox as we will not be able to warn you when we send new messages to your inbox. When reporting in your name, you will have the option to either approve the notification of new messages by email or not approve the sending of such notifications. Data processing The organization is the controller of the submitted personal data.
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The submitted personal data shall be kept and processed in accordance with the organization's policies as long as the organization has the legitimate interest to process the report (including conducting any investigations) and, if applicable, initiate sanctions. For the purpose of processing your report, the personal data and information may be accessed, processed and used by the responsible personnel at the organization. The assigned personnel at Trusty AG has access to the database exclusively for the purpose of technical maintenance. If necessary, personal data and information may be disclosed to the police and/or other enforcement or regulatory authorities. The application, its webpages, as well as the database in which the personal data and information that you submit are stored, are operated by Trusty AG, Bösch 82, Hünenberg, Switzerland, on behalf of the organization. The database is encrypted and hosted on virtual servers located in the EU.
Please enter your question in the field below. The organization will process it and reply to you as soon as possible. If you wish to remain anonymous, be careful not to submit any information, which could reveal your identity.
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Prior to their attachment, check your files for metadata that may reveal your identity. If you want to upload more than one document, please select several documents by holding the Control key while clicking on the documents.
You may submit your report or question anonymously, or you may decide to disclose your identity to the organization either now or at a later stage. In both cases you will be assigned a username and password, which you will need to access your inbox. Disclosed ID of the reporting person usually allows for a more productive and efficient processing of the report and his/her protection against retaliation. The organization will ensure confidentiality and protect you against retaliation.
Protection of confidentiality: your identity will not be disclosed to any person who is not directly assigned to process your report or question, without your explicit consent, except when requested by the competent authorities.
For the purpose of processing your report or question the personal data may be accessed, processed and used by the authorized personnel of the organization. If necessary, personal data may be disclosed to the police and/or other enforcement or regulatory authorities. The submitted personal data shall be kept and processed according to the organization's policy and as long as the organization has the legitimate interest to process the report (including conducting any investigations) and, if applicable, initiate sanctions, or to provide clarifications for the submitted question. The organization warrants for privacy of the personal data and shall treat them in accordance with the relevant personal data protection laws. You are entitled to get acquainted with your personal data, to receive your personal data in a generally readable electronic format, provide corrections and request that the processing of your personal data be limited. The right to deletion of your personal data is limited with the legitimate interest of the organization described above.
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